Comments on: Recovering Lost QuickTime Pro License http://jamesreubenknowles.com/quicktime-pro-license-321 Thu, 29 Jul 2010 06:39:28 +0000 http://wordpress.org/?v=abc hourly 1 By: James Reuben Knowles http://jamesreubenknowles.com/quicktime-pro-license-321/comment-page-1#comment-287 James Reuben Knowles Tue, 09 Feb 2010 07:34:32 +0000 http://jamesreubenknowles.com/?p=321#comment-287 Johnathan, I found your note a little alarming, thinking that perhaps Apple has purged old information. I just logged into my account to double-check that I could see my entire history. My account shows the history going back to February 2005, a full five years. I don't know what you're seeing... or not seeing, as the case may be. Johnathan,

I found your note a little alarming, thinking that perhaps Apple has purged old information.

I just logged into my account to double-check that I could see my entire history. My account shows the history going back to February 2005, a full five years.

I don’t know what you’re seeing… or not seeing, as the case may be.

]]> By: jonathan http://jamesreubenknowles.com/quicktime-pro-license-321/comment-page-1#comment-286 jonathan Tue, 09 Feb 2010 06:59:53 +0000 http://jamesreubenknowles.com/?p=321#comment-286 the history is really only good for the last 18 months. So history is really 18 months... ask me how I know. the history is really only good for the last 18 months. So history is really 18 months… ask me how I know.

]]> By: James Reuben Knowles http://jamesreubenknowles.com/quicktime-pro-license-321/comment-page-1#comment-278 James Reuben Knowles Mon, 25 Jan 2010 16:47:22 +0000 http://jamesreubenknowles.com/?p=321#comment-278 I'm glad you found it helpful, Jon. This site is mostly personal "how to" notes written after I've banged my head against a wall for a while, but you're certainly welcome to peruse regularly if you're so inclined. :) I’m glad you found it helpful, Jon.

This site is mostly personal “how to” notes written after I’ve banged my head against a wall for a while, but you’re certainly welcome to peruse regularly if you’re so inclined. :)

]]> By: Jon K http://jamesreubenknowles.com/quicktime-pro-license-321/comment-page-1#comment-276 Jon K Sun, 24 Jan 2010 21:53:15 +0000 http://jamesreubenknowles.com/?p=321#comment-276 Thank you for this article! I had exactly the same problem and have been debating purchasing a new license for months. Following your instructions I now have my old registration number! I adding your to my regular reading list now :) Jon Thank you for this article! I had exactly the same problem and have been debating purchasing a new license for months. Following your instructions I now have my old registration number!

I adding your to my regular reading list now :)

Jon

]]> By: James Reuben Knowles http://jamesreubenknowles.com/quicktime-pro-license-321/comment-page-1#comment-180 James Reuben Knowles Wed, 29 Apr 2009 16:01:55 +0000 http://jamesreubenknowles.com/?p=321#comment-180 Simon, Thank you very much for that additional information. I'm in the US and didn't investigate how Apple's web sites work outside the US. I made a note of this in the main body of text alerting people to this caveat. I hope your comments are useful to others. James Simon,

Thank you very much for that additional information. I’m in the US and didn’t investigate how Apple’s web sites work outside the US. I made a note of this in the main body of text alerting people to this caveat. I hope your comments are useful to others.

James

]]> By: Simon Beaumont http://jamesreubenknowles.com/quicktime-pro-license-321/comment-page-1#comment-179 Simon Beaumont Wed, 29 Apr 2009 13:35:24 +0000 http://jamesreubenknowles.com/?p=321#comment-179 Just so you know... I had the same problem. You need to go to the correct store depending on your location or the location of which apple web store you purchased it from. The apple.com store didn't show my purchase even though I'd logged in but the UK store did. Hope this helps, Si Just so you know… I had the same problem. You need to go to the correct store depending on your location or the location of which apple web store you purchased it from.

The apple.com store didn’t show my purchase even though I’d logged in but the UK store did.

Hope this helps,
Si

]]> By: James Reuben Knowles http://jamesreubenknowles.com/quicktime-pro-license-321/comment-page-1#comment-93 James Reuben Knowles Mon, 09 Feb 2009 02:26:01 +0000 http://jamesreubenknowles.com/?p=321#comment-93 Argh! I'm sorry to hear that, Chuck. I wish I could give you an authoritative answer. Did you ever register more than once? Apple's user registration system is kind of screwy, and I did that in my confusion. (Maybe I'm just easily confused.) I had to check both accounts when looking for information at one point. Do you have the date of purchase, or any details like that? I don't know if Apple support can help with that or not. I've only called them two or three times and were helpful, but that was on hardware problems we had a few years ago. You may want to post your question on the Apple forums, too. Again, I don't know, and am just throwing out guesses. If you do figure it out, and are so inclined to share, I invite you to post your answer in another comment so others might benefit. Argh! I’m sorry to hear that, Chuck. I wish I could give you an authoritative answer.

Did you ever register more than once? Apple’s user registration system is kind of screwy, and I did that in my confusion. (Maybe I’m just easily confused.) I had to check both accounts when looking for information at one point.

Do you have the date of purchase, or any details like that? I don’t know if Apple support can help with that or not. I’ve only called them two or three times and were helpful, but that was on hardware problems we had a few years ago.

You may want to post your question on the Apple forums, too.

Again, I don’t know, and am just throwing out guesses. If you do figure it out, and are so inclined to share, I invite you to post your answer in another comment so others might benefit.

]]> By: chuck bryant http://jamesreubenknowles.com/quicktime-pro-license-321/comment-page-1#comment-91 chuck bryant Sun, 08 Feb 2009 16:49:54 +0000 http://jamesreubenknowles.com/?p=321#comment-91 This is great -- except #5, where I find my account doesn't show my purchase. It was maybe a year or so ago. Suggestions? Thanks, Chuck B This is great — except #5, where I find my account doesn’t show my purchase. It was maybe a year or so ago. Suggestions?

Thanks,
Chuck B

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